How to fix a Mac Stuck on Apple Logo Progress Bar

How to fix a Mac Stuck on Apple Logo Progress Bar

Is your Mac stuck on the Apple Logo with the Progress Bar?

You may have just done an update or turned it on and are presented with the Apple logo with progress bar and can't do anything. Don't stress this can be something you can fix on your own. Continue reading and follow the steps I outline.

DIY Steps

1. Let it sit for awhile - Apple has been releasing many updates and patches with Mac OS High Sierra over the last few months. Sometimes it will update in the middle of the night or in the morning when the computer is asleep. I recommend giving it at least a few hours to see if it goes through.

2. Turn it off and on while holding Shift key. By holding the key when powering on you are getting into the safe boot option. Safe boot option attempts to repair any file system errors in the operating system. You may have a bad file system which will require an erase and reinstall. If you are able to get into safe boot make sure to do a time machine backup. Follow this guide to do it.

3. Turn it off and on while holding Option key. The option key will give you a cursor and options that look like hard drives on the screen. Option boot into Macintosh HD if you are able to if you are stuck on a screen that says Macintosh could not find the packages. See the photo below. 

 

when you option boot into the Macintosh HD go to apple logo > system preferences > startup disk > click the lock to unlock the disk and select the Macintosh HD and do a system restart.

4. Go to the recovery partition. Restart the computer and hold the Command + R key until you reach the recovery partition. This partition will allow you to reinstall the operating system if you are having issues. There are tools like disk utility to attempt to fix system errors. This is good if you are tech savvy. 

Bring in your Mac to San Diego Mac Repair for service

San Diego Mac Repair can save your files on occasion and do diagnostics of the hardware. Many times the Apple logo with progress bar can mean you have a hardware failure such as the hard drive, hard drive cable or logic board. We run full diagnostics on your Apple Mac computer in our shop in La Jolla. We also offer a mobile Mac repair service that can come to your home or business.

Data recovery, backup files, and reinstall to fix your Mac. San Diego Mac Repair does offer data recovery and has had success backing up files from failing hard drive. If Apple diagnoses your Mac with a failing hard drive we may be able to help. If we can't recover data we don't charge. Bring in your Mac to an Apple Certified repair shop with over 9 years of apple repair experience.

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How to save money on Mac repairs

How to save money on Mac repairs

This post is aimed for you to save money on your Mac repair. This is from the perspective of the Mac repair shop based on our experiences and what we see daily. We hope we can help you make an informed decision and have a great repair experience. If you like repair please visit this site to support Right to Repair legislation.

Use Genuine (Pre-Owned Parts) when possible. San Diego Mac Repairs offers our clients pre-owned genuine used parts to repair their computer. You can generally save between 30-50 percent of the cost versus a new unused part. A used genuine part is better than an aftermarket new part. 

Backup your data. You can save hundreds of dollars by simply backing up your data through time machine. Average data transfer and recovery costs between $100-500 and sometimes more if it needs to go a clean room. Drive savers is a recommended company for a data recovery option. Backing up data can be a chore but can save you in the long run. Visit Apples page on how to backup your Mac through time machine.

Choose an Apple Certified technician. Whoever you choose to repair your Mac, make sure they are Apple Certified. Apple Certified techs will give you a proper diagnosis and has experience repairing every Mac. You wouldn't take your Mercedes car for service to a BMW specialist. Apple Certified techs are knowledgable about REP (repair extension programs) or recalls from Apple that are common. You may end up spending more money on something another tech didn't check or wasn't knowledgeable of. We have seen customers replace every component in a Mac only to find out it was a $60 cable for the hard drive. 

Ask for specials or promotions. Some repair shops will offer some type of promotion or discount through Yelp or their website. San Diego Mac Repair offers $10 off for any student or member of the military. Its okay to ask for a discount but don't be too pushy or excessive. 

Keep your Mac away from liquids and transport it in a case. A lot of damages occur to Macs when transporting the Mac from one location to another. We recommend transporting the Mac in a sleeve and not a hard plastic case you can find on Amazon. Cases such as these can actually damage the hinges on your Mac and make the screen flap open or closed. The Mac wasn't designed for any cases or weight on the display. Keep your Mac away from liquids or food.

Repair the logic board instead of replacing it. Repairing the logic board can save you hundreds of dollars versus purchasing a new logic board for the Mac. San Diego Mac Repair offers flat rate logic board repair costs for liquid damage Macs. We recommend this option because the average cost for a replacement logic board varies from $600-1200. Make sure to investigate this while looking at Mac repair options. Visit our logic board repair page for more details.

Visit San Diego Mac Repair for an honest repair. Think of San Diego Mac Repair as your local honest Mac mechanic. We are a family run business repairing iPhones iPads and Macs here in San Diego since 2009. You will find myself or wife at our La Jolla location or in our new Sprinter. We started this business with a passion for helping people. We hope you don't need our service but if you do we will be here for you. Keep visiting our blog for new posts about Apple devices and support.

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How to fix question mark folder on a Mac

How to fix question mark folder on a Mac

How to fix question mark folder on a Mac

What is a question mark folder on my Mac?

The question mark folder on a Mac is your machine telling you it can not find the hard drive or operating system. This is very common on the MacBook Pro mid 2012 because the cable that connects the hard drive to the logic board tends to fail after a few years. The flashing question mark folder can also mean that your hard drive has failed. It can also mean the operating system is so badly corrupted you can not boot from it.

What do I do now?

You will first want to turn off your computer and turn it back on while holding the OPTION key on your keyboard. Wait until you see the cursor appear. If you see 2 hard drive icons and one says recovery select this option. If you see nothing this can indicate a hard drive failure. Newer Macs have the ability to boot into internet recovery. This internet recovery option gives you more options to recover your system.

Internet recovery and recovery partition

Once you get into recovery, choose utilities at the top and then select Disk Utility. Disk Utility is one of the most useful programs in Mac OS. If you see a hard drive in the left side it indicated your drive is there but still may be failing. If you try to repair the disk and still is unsuccessful you may need a hard drive replacement or need to erase the computer and reinstall the operating system. If you have a time machine backup you can select erase and then quit out of Disk Utility to reinstall the operating system. If you do not see a hard drive in the left menu, this usually means physical failure. Bring it in to San Diego Mac Repair in La Jolla or Del Mar for a hard drive diagnostic of your Mac

I have a failed hard drive and want to upgrade to an SSD

San Diego Mac Repair specializes in the upgrade of SSD (solid state drive) drives in San Diego. We offer same day installations and data migration for your existing hard drive. We can install a new hard drive. If your hard drive is failing, there is still a chance to recover data. Check it in to San Diego Mac Repair in La Jolla. La Jolla location is available by appointment only.

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iPhone Repair Past, Present & Future

iPhone Repair Past, Present & Future

iPhone Repair Revolution

The mobile industry was revolutionized by one man on June 29, 2007. The world had never seen a device like it. A device that was your music player, phone and internet browser all in one. People simply had to have it. It's something that wasn't a thought in 2007. It was ahead of its time and Steve Jobs and Company  had it figured out. I remember the pinch to zoom on a photo and how impressed I was. The moment I interacted with the iPhone in 2007, I was hooked.

 

The follow up to the original iPhone was an equally amazing feat. It got faster, lighter and more storage capacity. The iPhone 3G would be one of the most repairable devices to date. The simple plastic design, black or white color, and easy to remove display made it a very repairable device. Being a repairable device is great for the manufacturer and even more for consumers. The glass on this model can be heated off and re-bonded to the plastic frame if the screen suffered a shattered glass. The way I got into the iPhone repair business was an accident. I dropped my iPhone 3G and broke the LCD. The LCD is the image part of the screen. I found a local UCSD student that repaired my iPhone in 15 minutes. I found him through Craigslist and the rest is history.

 

At that moment in 2008, I discovered the iPhone repair business in its infancy. Glass screens could be ordered for low prices and people needed repairs. With $200 in parts and Craigslist ads, my mobile iPhone screen repair business began. From 2008 to 2009 I would travel all over San Diego answering calls from customers that needed their iPhone 3G and 3GS cracked screen, broken glass, digitizer, LCD, water damage, battery and switch repairs. Word of mouth referrals started to come. At the end of 2008 to the beginning of 2009, most of the repair businesses around found clients from craigslist and a simple website. This was before Apple maps and Yelp. There were very few repair shops at this time as well. Some computer shops started offering screen repair and limited service on iPhones. The technicians that strictly serviced iPhones seemed to get really creative with tools and tricks of the trade. Repairs were often done on a 3G or 3GS in about 20 - 30 minutes.

 

2010 was the beginning of the fused glass and LCD. Screen cost suddenly shot up due to the glass and LCD both needing replacement. Many repair technicians stopped repairing devices due to the difficulty, time and cost to repair an iPhone 4. Parts we're about 4-5 times the cost of what an iPhone 3G glass cost. It was a time that forced small businesses to adapt and get creative. Quality screens were a bit more difficult to come by due to a lot of aftermarket screens on the market that didn't meet the standards of the manufacturer. Repair shops in 2010 started to really gain traction and the iPhone was extremely popular. I recall getting many calls for not only the front screen but also the back glass. This phone was my favorite design due to the sleek front and back glass and speed of the device. For the iPhone 4 and 4s the entire device had to be disassembled for a screen repair. This process often took 30-40 minutes to complete. The screen cables had to be slid into a slit in the chassis which felt awkward. This model Apple didn't repair screens for and business for 3rd party repair shops was exceeding all other models.

 

The iPhone 5 was the beginning of easily serviceable iPhones very similar to the iPhone 3G and 3GS. 2 screws on the bottom and a suction cup was all that was needed. Screen repairs could be completed in as little as 15 minutes. At this time repair shops started popping up everywhere. The mall kiosks, local downtown businesses, mobile repairs such as iCracked and those computer shops that almost exclusively started doing iPhone repair. Parts were easily accessible and Apple sold millions of iPhones. I believe the iPhone 5 is the most repairable of - iPhones due to it's easily removable display and modular design. Battery replacements and small parts can easily be changed. The iPhone repair business is reaching new heights with investors and entrepreneurs starting new repair businesses and parts supply chains.

 

Currently Apple, Best Buy, Staples, Office Depot and iCracked just to name a few all offer repairs in their stores or mobile service. It seems it is a service that is in every city in America. There is an overwhelmingly high demand for mobile devices and the repair of those devices. What revolutionizes the business of iPhone repair is speed, quality and service. The American dream is alive and thriving with the advances of the iPhone and other smartphones. I once was asked how many auto repair businesses do you see in your town? I answered a lot. My client said you will probably see the same amount of repair shops due to growing demand of iPhones and how easily they break. This stuck with me and keeps me motivated to tell as many people as possible that their broken iPhone iPad or Mac can be repaired.

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